Privacy Policy Privacy Policy
Training Location recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the Web site: The Web site is fully owned and operated by Training Location. Any linked Web sites may operate under their own privacy policies.

Refund Policy
Training Location has a policy of no refunds, returns, or exchanges on orders. We will replace materials with the same product version only when the materials are defective or there are problems of workmanship.

Delivery Policy
Your order is important to us. We process your orders on the next business day following receipt of complete information. (Please allow at least 5 days for your mail orders to reach us.) Unless otherwise specified, we ship from our Minneapolis warehouse via our standard delivery service, FedEx Ground Service. Allow 5 days for our shipment to reach your location. There is a minimal shipping and handling charge on each order. Identifying Information

In general, you can visit the Web site without telling us who you are or providing any information about yourself. In some areas of the Web site, we ask you to provide information that will enable us to follow up with you.

In these instances, Training Location will ask for your name and other appropriate information needed to provide you with these services.

What Training Location Will Do With Your Information
If you choose to give us business or personal information for any of the purposes above, this information is retained by Training Location and will only be used by Training Location to support your customer relationship with us. We will not disclose your information to third parties without your consent, except to vendors that provide services to Training Location as described in this policy or where we believe we are obligated to provide it under law such as in response to a subpoena. Training Location may also enhance or merge your information collected on the Web site with data from other Training Location sources for purposes of marketing products or services to you.

Training Location Traffic Analyses
Training Location may also collect anonymous (non-personal) visitor information such as an IP Address, Web browser type, pages visited and time spent on the Web site. This information is used only by Training Location to better understand our Web site in order to improve the customer experience, usability and site content. Most anonymous data is collected via cookies or other analysis technologies. Training Location may contract with third party service providers and suppliers to provide these services. These suppliers act on Training Location's behalf and are bound to the Training Location Privacy Policy to keep confidential the information received on behalf of Training Location. They agree with Training Location that they may not use any Training Location data for any purpose other than to carry out the services they are performing for Training Location. These data collection methods will not collect any personal information, such as names, addresses, email addresses, from Web site visitors. The data collected does not create or store individual profiles about our visitors. At any time, you may elect to opt out of receiving tracking cookies through the Internet options on your Web browser.

What Others May Do With Your Information
Training Location does not share, rent, or sell any personally identifying information provided through this Web site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Training Location may use agents or contractors who will have access to your personal information to perform services for Training Location (such as a database management service), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Training Location. In addition, Training Location may also share aggregate information about its customers and its Web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PC users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

Third Party Links
The Site does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave the Training Location Web Site, Training Location cannot control, and has no responsibility, for the privacy policies or data collection activities at another site.

At times, we will use a feature on your Web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Web site, and to give you better, more personalized service while in the Web site, such as saving your preferences for frequently purchased items. Most Web browsers are initially set up to accept cookies. You can reset your Web browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Web site may not function if you refuse cookies.

Children's Privacy Protection
Training Location is sensitive to the heightened need to protect the privacy of children under the age of 18. The products and material on the Wes site is not intended for children and is not targeted to children under the age of 18. Training Location does not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Your information is stored on servers located in the United States. We use or employ procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, "firewalls" and Secure Socket Layers. Training Location treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside of Training Location.

Changes to this Policy
Training Location may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions.