Conversational Capacity Participant Workbook

CC_PW Conversational Capacity® - Participant Materials

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According to HBR, 57% of employees report not being given clear directions, and 69% of managers report not comfortable communicating with employees.  These materials help direct you to the intersection of Candor and Curiosity. 

Conversational Capacity - Sweet Spot - Candor & Curiosity

High Candor creates conversations that are Open, Honest, Forthright, and Direct.  High Curiosity creates conversations that are Open-minded, Inquisitive, and Learning-focused.  Maintaining this balance between Candor and Curiosity creates a conversational "Sweet Spot" where learning flourishes and breakthroughs can happen.  Remaining Candid and Curious under pressure is a skill we can learn, allowing us to learn from everyone's best thinking, and work smarter, faster, and together when it counts.

The program teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise so they can make informed decisions and find the best solutions through a process of:  1) Awareness, 2) Mindset, and 3) Skillset.

Participant Materials include:

  • Challenging Conversation Worksheet
  • Natural Tendencies Survey
  • At a Glance Booklet
  • Participant Workbook
  • Conversational Capacity Worksheet
  • Trigger Journal
  • Action Plan
  • Poster

See Sample Participant Workbook